SMS Consent & Opt-In
Last updated: January 8, 2026
Message Sender
ENVA AI sends SMS messages from our toll-free number: (866) 643-9121
How We Obtain Your Consent
We believe in transparency and giving you control over your communications. Here's how the SMS opt-in process works:
Verbal Consent During Your First Call
When you call and book an appointment with our AI voice agent for the first time, the agent will ask for your permission to send you SMS messages about your appointment. You can say "yes" to opt in or "no" to decline. This verbal consent is recorded as part of your call.
Confirmation SMS with Appointment Details
If you opted in, you'll receive a confirmation SMS with your appointment details and a unique link to view and manage your booking.
Easy Opt-Out via Appointment Link
Every appointment confirmation includes a link to your appointment details page. On that page, you'll find an option to opt out of future SMS notifications. Simply click the opt-out button, and you won't receive any more text messages from us.
Your Consent
By verbally agreeing to receive SMS messages during your call with our AI voice agent, you expressly consent to receive SMS text messages from ENVA AI regarding your appointments, including but not limited to:
Types of Messages We Send
Appointment Confirmations
Confirmation of your scheduled appointments with date, time, and location details.
Appointment Reminders
Reminders before your scheduled appointments to help you stay on track.
Reschedule & Cancellation Notices
Updates when appointments are rescheduled or cancelled, with links to manage your booking.
Message Frequency & Rates
Frequency: Message frequency varies based on your appointment activity. You will typically receive 1-3 messages per appointment (confirmation, reminder, and any updates).
⚠️ Message and data rates may apply. Check with your wireless carrier for details about your text messaging plan.
How to Opt Out or Get Help
You have multiple ways to opt out of SMS communications:
Option 1: Reply STOP
Reply STOP to any message to opt out of all SMS communications.
Option 2: Via Your Appointment Link
Click the link in any appointment confirmation SMS to view your appointment details. On that page, you'll find an "Opt Out of SMS" button to unsubscribe from future messages.
Option 3: Use the Form Below
Enter your phone number in the opt-out form below to unsubscribe from all SMS communications.
For Help
Reply HELP to any message for assistance and support information.
After opting out, you will receive one final confirmation message. You can re-subscribe at any time by contacting us or providing verbal consent during your next call.
Opt Out of SMS Messages
Enter your phone number below to unsubscribe from all ENVA AI SMS communications.
By submitting this form, you confirm that you are the owner of this phone number and wish to stop receiving SMS messages from ENVA AI.
Additional Information
- SMS consent is obtained verbally during your call and is not required to receive services.
- You can decline SMS notifications during the call and still book appointments.
- Carriers are not liable for delayed or undelivered messages.
- You may contact us at any time for questions about our SMS program.
- We will not share your phone number with third parties for marketing purposes.
Contact & Related Policies
For questions about our SMS communications, please contact us:
Email: support@enva.ai
Standard Disclosure
By verbally agreeing to receive SMS messages during your call with our AI voice agent, you consent to receive SMS messages about your appointments including confirmations, reminders, and updates. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help, or use the opt-out link in any appointment message. See our Privacy Policy and Terms of Service.