Terms of Service

By creating an account, accessing, or using ENVA AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

ENVA AI provides the following services:

• AI Voice Agent: An automated phone answering system that handles incoming calls, captures caller information, and books appointments.
• Appointment Scheduling: Calendar management and booking services that integrate with your existing calendar systems.
• SMS Notifications: Automated text message notifications for appointment confirmations, reminders, and updates.
• Dashboard & Analytics: Real-time reporting and management tools for tracking appointments and business metrics.

To use certain features of our Services, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities under your account

You agree not to use the Services to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited messages, or engage in fraudulent activities
• Transmit malicious code, viruses, or any destructive content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our Services
• Use the Services for any illegal, harmful, or abusive purpose
• Impersonate any person or entity or misrepresent your affiliation

All content, features, and functionality of the Services—including but not limited to software, text, graphics, logos, icons, audio, video, and data—are owned by ENVA AI or its licensors and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without written permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer, decompile, or disassemble any part of our Services
• Remove or alter any proprietary notices on our content

Certain features of our Services require payment. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your selected plan
• Provide valid payment information and authorize recurring charges
• Accept that fees are non-refundable except as expressly stated in these Terms
• Acknowledge that we may change pricing with 30 days' notice for existing subscribers

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using our Services, you consent to our data practices as described therein.

If you opt in to receive SMS notifications, you agree to our SMS Consent Policy. Message and data rates may apply. Reply STOP to opt out at any time.

You agree to indemnify, defend, and hold harmless ENVA AI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Services

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. You may also terminate your account at any time. Upon termination:

• Your right to use the Services will immediately cease
• You remain liable for any fees incurred prior to termination
• Sections that by their nature should survive will continue to apply

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and SMS Consent Policy, constitute the entire agreement between you and ENVA AI regarding the use of our Services and supersede all prior agreements, understandings, and communications.